Privacy Policy
How we collect, use, and protect your information
Last updated: January 2024
Information We Collect
We collect information you provide directly to us, such as:
- Account information (name, email address, company details)
- Feedback responses and emoji ratings from your users
- Communication preferences and settings
- Support requests and correspondence
How We Use Your Information
We use the information we collect to:
- Provide and improve our emoji feedback services
- Process and analyze feedback data for your dashboards
- Send you service updates and notifications
- Provide customer support and respond to inquiries
- Ensure security and prevent fraud
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and access controls.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who assist in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]