Frequently Asked Questions

Emoji Meter is a simple customer feedback tool that lets users rate their experience with fun emojis, helping businesses quickly assess customer satisfaction.

Create emoji surveys, share them via QR codes or links, and instantly view customer responses through your dashboard. It takes seconds for customers and provides immediate insights for you.

Any business that needs customer feedback: restaurants, hotels, retail stores, spas, gyms, healthcare, and more. Perfect for quick, real-time satisfaction tracking.

Under 2 minutes! Simply sign up, choose your emojis, customize your survey, and start collecting feedback immediately.

Multiple ways: QR codes, short links, email embeds, website widgets, or tablet kiosks. Choose what works best for your business setup.

Yes! Add follow-up questions to get more detailed feedback. You can customize different questions for each emoji rating.

Yes! Add your logo, brand colors, custom messages, and social media links. Customization options vary by plan.

Yes! Get instant notifications via Email, Slack, Discord, and Telegram. Set up rules to receive alerts for specific ratings.

All feedback is accessible through your dashboard with real-time analytics, charts, and trends. Export data in CSV, PDF, or Excel formats.

Yes! Create separate campaigns for each location, compare performance, and view consolidated reports. Perfect for franchises.

Varies by plan: Free (30 days), Starter (90 days), Pro (1 year), Business (unlimited). You can always export before expiration.

Free plan (100 responses/month), Starter ($29/month, 1K responses), Pro ($79/month, 5K responses), Business ($199/month, 25K responses). No setup fees.

Yes! Upgrade instantly or downgrade at billing cycle end. Switch between monthly/annual billing (save 20% annually). Cancel anytime.

We'll notify you at 80% and 95% usage. If exceeded, we continue collecting responses and invoice overages. You can upgrade anytime.