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Frequently Asked Questions

General Questions

What is Emoji Meter?

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Emoji Meter is a simple customer feedback tool that lets users rate their experience with fun emojis, helping businesses quickly assess customer satisfaction.

How does Emoji Meter work?

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Create emoji surveys, share them via QR codes or links, and instantly view customer responses through your dashboard. It takes seconds for customers and provides immediate insights for you.

What types of businesses benefit from Emoji Meter?

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Any business that needs customer feedback: restaurants, hotels, retail stores, spas, gyms, healthcare, and more. Perfect for quick, real-time satisfaction tracking.

How quickly can I get started?

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Under 2 minutes! Simply sign up, choose your emojis, customize your survey, and start collecting feedback immediately.

Features & Setup

How can I collect customer feedback?

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Multiple ways: QR codes, short links, email embeds, website widgets, or tablet kiosks. Choose what works best for your business setup.

Can I ask additional questions after a customer selects an emoji?

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Yes! Add follow-up questions to get more detailed feedback. You can customize different questions for each emoji rating.

Can I customize my feedback form?

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Yes! Add your logo, brand colors, custom messages, and social media links. Customization options vary by plan.

Can I receive notifications when feedback is submitted?

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Yes! Get instant notifications via Email, Slack, Discord, and Telegram. Set up rules to receive alerts for specific ratings.

Analytics & Data

How do I view feedback?

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All feedback is accessible through your dashboard with real-time analytics, charts, and trends.

Can I export my data?

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Yes! Export your feedback data in CSV, PDF, or Excel formats for further analysis or reporting.

Can I track feedback from multiple locations?

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Yes! Create separate campaigns for each location, compare performance, and view consolidated reports. Perfect for franchises.

Pricing & Plans

How much does Emoji Meter cost?

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Visit our Pricing page to see our current plans and pricing details.

Still Have Questions? 💬